Just caught this excerpt from an article in the Register about Sony’s "rootkit":

It is alarming how little outrage there is from ordinary PC users. While Register readers are well versed in the restrictions of DRM and the dangers of malware, there’s little sign the public shares this knowledge.

Note to all security professionals: if this is alarming to you, you need to spend a lot more time in the real world. This is very much the rule, not the exception.